Privacy Policy
Updated: January 23, 2026
Welcome to Pinnacle Collective Ltd (“Company,” “we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or use our services.
By accessing or using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect the following types of information:
Personal Information
- Full Name
- Email Address
- Phone Number
- Company Name
- Billing Information (where applicable)
- Information submitted through contact forms
Technical Information
When you visit our website, we may automatically collect:
- IP Address
- Browser Type
- Device Information
- Operating System
- Pages Visited
- Time Spent on the Website
- Referring Website
- Cookies and Similar Technologies
How We Use Your Information
We use your information to:
- Respond to enquiries.
- Deliver our web design and digital services.
- Improve website performance and user experience.
- Process payments where applicable.
- Communicate project updates.
- Send newsletters and marketing communications (with your consent where required).
- Maintain website security and prevent fraud.
- Comply with legal obligations.
Cookies
Our website uses cookies to improve your browsing experience.
Cookies help us:
- Remember your preferences.
- Analyze website traffic.
- Improve website performance.
- Personalize your experience.
You can disable cookies through your browser settings, although some features of the website may not function properly.
Third-Party Services
We may use trusted third-party services, including:
- Google Analytics
- Google Ads
- Shopify
- Elementor
- WordPress
- Cloudflare
- Payment processors (where applicable)
These providers may collect information in accordance with their own privacy policies.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
While we strive to protect your information, no internet transmission or electronic storage method is completely secure.
Data Retention
We retain personal information only for as long as necessary to:
- Provide our services.
- Meet legal and regulatory obligations.
- Resolve disputes.
- Enforce our agreements.
Your Rights
Depending on your location, you may have the right to:
- Access your personal information.
- Correct inaccurate information.
- Request deletion of your data.
- Withdraw consent where processing is based on consent.
- Object to certain types of processing.
- Request a copy of your personal information.
To exercise these rights, please contact us using the details below.
Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of external websites.
Children’s Privacy
Our services are not intended for children under the age of 13.
We do not knowingly collect personal information from children.
International Data Transfers
As an international digital solutions agency serving clients across multiple countries, your information may be processed in jurisdictions outside your country of residence where permitted by applicable law.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated Effective Date.
Contact Us
If you have any questions regarding this Privacy Policy or our data practices, please contact us:
Pinnacle Collective Ltd
Africa Headquarters
37 Bath Avenue
Rosebank, South Africa
Canadian Branch
1701 Hollis Street
Halifax, Nova Scotia B3J 2T9
Canada
Email: info@pinnaclecollectiveltd.com
Website: https://pinnaclecollectiveltd.com
